The feature is available only for Uber Black and Uber Black SUV premium customer at the moment. It is yet to come for Uber X and Pool riders.
We've all had days when we don't have the will to listen or for that matter talk to any random person we meet while traveling. Such a simple request might actually turn out to be very difficult because none of us want to be rude, right. Keeping these problems in mind Uber has come to our rescue by launching it's latest features which allows you to choose if you want your driver to be quiet or not.
The cab company released the news on its website on Tuesday. The 'Quiet Mode' was introduced for the riders who would prefer a silent trip. No more uncomfortable small talks! Yay! "If you need to respond to emails or are in the mood for a nap, make your trip a quieter one with just one tap. If you’re in the mood to chat, that’s an option too," announces the company on its website. Every rider can choose between two options 'Quiet preferred' or 'Happy to chat' with just one click.
In a statement, Uber said, "Over the years, Uber has expanded mobility by delivering new modes of transportation whenever riders need it. Today, we're rolling out a new, enhanced set of features for Uber Black and Uber Black SUV, the original luxury experiences where it all started." The company further added, "We know that when riders choose Uber Black and Uber Black SUV, they want a consistent, high-quality experience every time they ride. With these new features and more to come, we're excited to ensure that our riders can arrive relaxed and refreshed, wherever they're headed."
However, this feature has been launched for free for customers who select an Uber Black or Uber Black SUV premium for their travel. The option is yet to be launched for Pool and Uber X rides. Apart from this "silent mode" the company has introduced a few more interesting features. With the intention of making your ride as hassle-free as possible, they have come up with a feature called 'Help with luggage', which mainly allows you to inform the rider beforehand if you need help with loading your luggage in the trunk.
Basically, it lets your driver know an extra pair of hands is needed for your luggage. If you think that is all they have in store for their riders then you are gravely mistaken. To further make your trip comfortable they have included the feature 'Temperature Control' which helps you communicate the optimal temperature that is best suited for you because freezing to death silently is never a good idea. Also, if you wish to be picked up at a later period of time due to any problem you can do so with the 'Extended Pickup Period' option.
my annoying LATE AF uber driver is blasting terrible asian music and looks like a gas station worker in Japan pic.twitter.com/5HaW0MUHtG— Mia Sayoko ✨ (@miasayoko) March 17, 2015
Now, instead of just waiting for you for a minute or two the driver has to wait for an extra 15 minutes within which you can board the cab. This ultimate Uber experience also comes with a 'Premium Support' which allows passengers to use "phone support with live agents." Again, this is an amazing feature that allows you to get in touch with agents in case of an emergency. The option was launched recently after years and years of pending requests. A Twitter user recently posted: But really, why do we not have Lyft/Uber quiet mode yet. Sadly, the feature is currently available only for the people residing in the States.
People were all in for this idea and some were even suggesting that they implement it soon. @rachelhlav writes: Uber should add a feature to request a silent ride. The driver isn't allowed to talk to you apart from confirming the ride and saying bye.
I'd love an Uber feature called "Silent Ride" where my driver isn't allowed to ask me stupid questions about my life.— MKB (@MatthewKBegbie) September 22, 2015
@Dindinfor2 revealed how she did present them with the idea. Many years ago, I tweeted @Uber and asked them to implement a feature to have a "silent ride" option for folks who hate talking to stranger like myself. They mocked me and responded with "We don't have an awkward turtle option for you....
In other news: Had real good luck with my 2 Uber drivers today. Both silent, both good drivers, both were smart enough to have the air conditioning on today. Reinforces the other feature I'd love for Uber and Lyft to have, the ability to request the driver not talk much.— Dale DiPietro (@shotgungunshot) April 18, 2019
@theBenefactor_ posted in 2018: Uber needs a feature where they can request a silent driver.
There really should be a feature called "Uber Silent" bc I would gladly pay for a completely silent car ride— Liz S. Dean (@lizsdean) December 7, 2016
@michelle_nabati's request goes back to 2017 when she wrote: My Uber driver is explicating his odds of getting into an accident. Wish there were a feature that indicated u wanted a silent ride.
I’d pay a premium if Uber added a “silent” ride feature.— Young Philip Seymour (@DontCallMeATG) February 15, 2019