"I noticed he was not in his allocated seat, but we were right at the back. I thought he sat further down the front, there was no reason he would not be on that flight," said Nicola Purdy.
Mothers are overwhelmed with several responsibilities and seldom do they complain about it. Regardless of their best intentions, some circumstances are beyond their control and result in slip-ups on their end. A mother-of-three is looking to be compensated after her autistic son was taken off the flight without her knowledge, reported The Metro. 48-year-old Nicola Purdy had returned to Cardiff last week after spending a TUI Holiday in Crete which was booked after her husband passed away.
Not being funny but she left him when was sick and then want's compensation, he is a venurable person. Safeguarding issues here from his mother.— AJ (@Phoenix_243) June 11, 2019
Mum realises they've left autistic son at Greek airport when they land in UK https://t.co/XzVVv8EUWn via @MetroUK
She was accompanied by her three kids, Jack, 24, Alex, 12, and Darci, 11. When the family arrived at the Heraklion Airport to board their flight home, Jack was taken away by a doctor after falling ill with a terrible migraine which quickly escalated to vomiting. Once the family was on board, Nicola noticed that her eldest son's seat was empty. She assumed that the authorities might have allotted him a priority seating in the front given the fragile nature of his health, but little did she know that her son wasn't even on the flight.
Nicola Purdy believes she should be compensated by travel company TUI. https://t.co/3dQTVcqqNp— Metro (@MetroUK) June 10, 2019
When Nicola went over to the baggage claim section, Jack's luggage was nowhere to be found. It was then she realized that her son was missing, too. Soon she reported the matter to the airport security, and the search began. The British Consulate, police officials, and airport security accompanied the family on their search for Jack. The search lasted over three hours after which they were informed that the 24-year-old did not even board the plane and was now stuck in Crete without his mobile, passport, or any money.
How can you forget a child !!!!!!! 😡— Wendy Bradley (@mentalbabe) June 11, 2019
As per a report by the outlet, Nicola explained how the doctor took her son away and told her he would be given a priority seat. "The doctor came and took him and his boarding pass and said they would put him on the flight in priority seating," she said. Explaining why she didn't suspect a thing she said, "I noticed he was not in his allocated seat, but we were right at the back. I thought he was sat further down the front, there was no reason he would not be on that flight." She further expressed how "oblivious" she was about her son's absence when they arrived at Cardiff.
They are claiming compensation 🙄 that’s what it’s all about— Shabs 🍸 (@ShabbyGinLover) June 10, 2019
"I was perfectly oblivious and we arrived at Cardiff and went to get the luggage. We waited a while, and there was nobody left in arrivals or departures and I thought, where is my son?" she wondered. Worried about her autistic son, the mother revealed how tensed she was, "He must have been thinking we had all abandoned him. It was awful." However, her son was returned to her eventually after a TUI manager accompanied Jack all the way to the UK. The 24-year-old couldn't hold back her tears when he arrived home in a taxi from the airport.
They should get a fine for child abandonment!— rigsby (@mark_w_1) June 10, 2019
"I believe TUI should compensate us and ensure it does not happen to anybody else," said the mother of three. Responding to Nicola's comment a spokesman at TUI UK said, "We are sorry to hear that Mrs. Purdy’s son was taken ill in the airport lounge before his flight." In addition to that, he informed how the department did its best to avoid any inconvenience to the family. "Once we were made aware that he had returned from hospital and was still at the airport we fully supported them by arranging both a flight back to the UK and onward travel home, covering the entire cost," he said.
Compo faces all round, they flew him back and paid for them to get home. He is an adult, and she must be really thick if she couldn’t find him on the plane and didn’t bother to look for her sick son after takeoff— Katy T (@Katy_81_) June 10, 2019
He also informed the news outlet how they kept the mother updated about her son's journey and also made an effort to contact them prior to Jack's return to the U.K. "We were in direct contact with Mrs. Purdy to keep her updated with the situation and have tried to make further contact following their return to the UK," he said. When the story went viral on Twitter, users were divided in their opinion. Some held the mother responsible for the whole thing. @paulshaw wrote: I think we've reached peak compo face. She didn't check on her ill autistic son once during the flight, TUI takes care of him with flight & taxi home, mum complains and says "I believe TUI should compensate us." Others like @TheDanOLDB compared the situation to the 1990 hit movie Home Alone.
Parental responsibility... What's that?— rigsby (@mark_w_1) June 10, 2019
Ummm.... So concerned but didn't check prior to departure or ask the staff on the plane to check he was in his seat... Then during the entire flight back, didn't go and check he was alright.... But now wants compensation for the trauma... Oh dear...— Name (@ossettperson) 11 June 2019
So never even checked before the flight set off , never even checked on him during all the flight and wants compo , needs something and compo isnt it .— david drury (@davidoneman) 11 June 2019
sorry but 24 yo, autistic or not, who the hell wouldn't check on the welfare of any relative suffering a migraine & vomiting during a circa 3.5hr flight?!?— Lisa Ailie Burgess (@LisaAilie) 11 June 2019