They made a surprise visit to the nursing home, only to discover the mother slouched over a pillow as she choked on her own saliva.
80-year-old Esther Brown was a resident of Altercare Nobles Pond in Canton, and it was during the visit that her son James found her slumped over an office desk, as she'd choked on her own saliva, alone in her private room. James had decided to visit his mother with the family pastor at the facility she was staying in. This disheartening sight prompted their pastor, Julia Wiggins to share shocking pictures of the woman on social media, while she encouraged families of other patients to make surprise visits to nursing facilities and check on their loved ones there.
According to News5Cleveland, the family's pastor, Julia Wiggins, took the photo. When she found the woman in the corner of the nursing station, she immediately called for help. Even James shouted for help. Wiggins said, "We couldn't tell that it was a human. I thought it was a cat that they had brought in. The length of time that we spent banging, screaming and looking for assistance, she never came."
Brown was admitted to the home for rehabilitation. She had to learn how to walk again after a long stay in the hospital. The photo was taken a few days after her stay. The family filed a complaint with the nursing home.
Wiggins then took to social media to write a long post: Dear Facebook family and friends, this is how we found our dear Mother Esther Brown at the nursing home for rehabilitation, Alter Care Noble Pond's in Jackson Township on Saturday night. I had taken her son home to change clothes and when we returned, we were told she had been moved to a private room, so we were instructed to go to the other side of the facility.
Once getting on the other side we could not find anyone, and I noticed something in the corner of the nurse's station. After being inquisitive we approached the subject only to find out that it was Mother Esther Brown face down into a soft pillow gasping for breath and strangling on her own saliva, her son began to cry out that's my momma and we hurried to her and upon hearing her son's voice she tried with all her might to raise her head!
The post further added: I was able to capture two pictures to share with you so you would know, never to leave your loved ones in the care of people who are only on the job for a paycheck!!!! We were there banging on doors and yelling for help for about 5 to 10 minutes before someone came to assist. I am very upset that of all nursing facilities, this one was supposed to be the best in all of Stark County!!!! People you need to make random visits during the 2nd and 3rd shifts, because this is how lazy good for nothing attendant's treat your loved ones.
Even after bible study last evening I took her son back to Noble Pond's to stay with his mom, he had buzzed into the facility 5 times and no one answered, only after I called into the facility to notify the nurse that we had been buzzing in 5 times now, she said that the light never came on that someone was at the door, I don't believe her for one minute, because it was the same nurse who neglected his Mother on Saturday night, it said further.
She went on to say in the post: I had the Elder from my church with me last night and we're both thinking this person is sleeping on the job or just hiding out not being committed to caring for the residents of this facility. People, please keep a close check on any of your loved ones if they are in these places, if you don't, you might be preparing for a home going service before you were ready to do one. I did call the Executive Director Saturday night and she finally got back to me later Monday afternoon.
She concluded the post by saying she really hoped this post would go viral so people could be aware of the maltreatment going on in these overpriced nursing facilities! The family had filed a complaint against Altercare Nobles Pond, the facility responded, “We were informed of a family complaint on February 15, 2019. We have followed the protocol established regarding any allegation, including immediately reporting the concern to the Ohio Department of Health and completing an internal investigation.”
The Browns are sure their mother was neglected there, which is why such a situation arose and they want appropriate action to be taken. But, if you have someone at a facility, make it a point to visit them regularly because they could do with all the support they're getting there and your visit will only brighten their day in an otherwise dull world. Take some time out of your busy schedule and spend some time with them, you won't regret it.